Question 1

How do I schedule an appointment?

Accepted Answer

Call the office at 210-874-1800 to schedule a new patient appointment

Question 2

What should I have available when I call to schedule my first appointment?

Accepted Answer

Readily available current insurance information

Question 3

How do I cancel or reschedule an appointment?

Accepted Answer

Call the office at 210-874-1800 to cancel or reschedule an appointment

Question 4

Does your practice accept my health insurance plan?

Accepted Answer

Call the office at 210-874-1800 to validate your insurance coverage

Question 5

How is my personal health information protected?

Accepted Answer

Health Insurance Portability and Accountability Act (HIPAA) sets standards for protecting sensitive patient information. It mandates secure handling, storage, and transmission of personal health information, and provides patients with rights over their data.

Question 6

How can I request copies of my medical records?

Accepted Answer

Established patients can access the patient portal to review and print medical information.

Question 7

What should I do if I experience a medical emergency?

Accepted Answer

If you or a loved one are experiencing a life-threatening emergency call 911 or go to your nearest hospital.

Question 8

Are there special vaccination requirements for travel to certain countries?

Accepted Answer

Yes, there are special vaccination requirements for travel to certain countries, and the requirements can vary widely depending on your health status, the destination, and the nature of the trip.

Frequently Asked Questions