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Schedule a New Patient Appointment
This information is for non-urgent needs. If you are experiencing chest pain, shortness of breath, severe abdominal pain, severe bleeding, allergic reactions that cause swelling or difficulty breathing, or any other life-threatening symptoms, please call 911.
New patients can schedule an appointment for preventive, primary care, addictions, and mental health services.
Appointment Overview
Your first appointment is more comprehensive than a standard visit. We take time to understand:
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Your current health concerns and goals
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Medical history, medications, and supplements
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Lifestyle factors - nutrition, sleep, stress, movement
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Mental and emotional well-being
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Substance use history, if relevant
Visit length: Typically 60–90 minutes
You’ll leave with:
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A personalized care plan
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Recommendations for lifestyle, nutrition, or therapies
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Next steps - labs, follow-ups, referrals if needed
Insurance Coverage
Before you schedule, be sure to confirm that your health insurance plan lists a provider from Remedy as your primary care clinician. Here is the most current list of plans we can accept, it is your responsibility to contact your insurance provider to ensure your visit will be covered.
We accept Medicare, Medicaid and most commercial insurance plans. If you do not have health coverage, you will pre-pay for your visit with a credit card over the phone.
Scheduling
To schedule or cancel a new patient appointment by phone, please call 210-874-1800.
If you are an established patient, please visit our Established Patient Portal webpage.